Xpert
12-04-2010, 04:40 AM
MIDTERM EXAMINATION
Spring 2010
MGMT630- Knowledge Management (Session - 4)
Time: 60 min
Marks: 44
Question No: 1 ( Marks: 1 ) - Please choose one
Which of these is NOT an element of technical knowledge and skill?
► Hardware
► System integration
► Software
► Network infrastructure correct
Question No: 2 ( Marks: 1 ) - Please choose one
Following are the examples of intangible resources EXCEPT:
► Brand image
► Innovation
► Land Correct
► Copyrights
Question No: 3 ( Marks: 1 ) - Please choose one
All of the following are the terms used interchangeably for global economy EXCEPT:
►Third Wave Economy
► Electronic Economy
► Third World Economy
► Developed Economy Correct
Question No: 4 ( Marks: 1 ) - Please choose one
Which of the following are the organizations related to theatres, televisions, actors, singers under one title?
► Information industries
► Knowledge industries
► Ethics industries
► Arts industries correct
Question No: 5 ( Marks: 1 ) - Please choose one
Which of the following is among the three core levers of strategy?
► Knowledge in products and services correct
► Organizational memory
► Knowledge in relationships
► Knowledge assets
Question No: 6 ( Marks: 1 ) - Please choose one
All of the following are the examples of knowledge databases EXCEPT:
► Products and technologies
► Customer's histories
► Best practices Correct
► Marketing strategies
Question No: 7 ( Marks: 1 ) - Please choose one
Which of the following knowledge comprises all the insights, intuitions, and relational information we use to work with other people?
► Categorized knowledge
► Stored knowledge
► People knowledge Correct
► Immanent knowledge
Question No: 8 ( Marks: 1 ) - Please choose one
The refining phase of knowledge management includes all of the following steps EXCEPT:
► Contextualizing correct
► Collaborating
► Filtering
► Projecting
Question No: 9 ( Marks: 1 ) - Please choose one
Physical, cognitive and punctuation marks are examples of which of the following knowledge?
► Procedural knowledge correct
► Declarative knowledge
► Tacit knowledge
► Explicit knowledge
Question No: 10 ( Marks: 1 ) - Please choose one
· Reengineering shifts processes from one stage to another stage in a way which is more______________.
► Productive correct
► Monotonous
► Efficient
► Aggressive
Question No: 11 ( Marks: 1 ) - Please choose one
IF mothers are women AND Sarah is a mother, THEN Sarah is a woman. This conclusion is based on which of the following reasoning?
► Analogy Reasoning correct
► Inductive Reasoning
► Deductive Reasoning
► Case–Based Reasoning
Question No: 12 ( Marks: 1 ) - Please choose one
Which of the following statement refers to “shallow knowledge?”
► Knowledge based on the fundamental structure, function, and behavior of objects
► Readily recalled knowledge that resides in short-term memory correct
► Surface information that experts verbalize easily
► Knowledge used to create explicit knowledge
Question No: 13 ( Marks: 1 ) - Please choose one
The branch of philosophy that studies the nature of knowledge, its presuppositions and foundations, and its extent and validity refers to which of the following term?
► Epistemological
► Ontological
► Sociological
► Psychological correct
Question No: 14 ( Marks: 1 ) - Please choose one
Which of the following strategies focuses on developing new knowledge?
► Stock strategy
► Flow strategy
► Growth strategy
► Share strategy
Question No: 15 ( Marks: 1 ) - Please choose one
Companies that offer customized products will fit in which of the following strategy?
► Codification strategy
► Personalization strategy
► Growth strategy Correct
► Stock strategy
Question No: 16 ( Marks: 1 ) - Please choose one
I have a problem and I am looking for someone in the organization who has knowledge that can solve my problem.” In this situation according to the strategic school, management must have which of the following perspective?
► Information-based perspective Correct
► Technology-based perspective
► Culture-based perspective
► Structure-based perspective
Question No: 17 ( Marks: 1 ) - Please choose one
Culture-based perspective is concerned with which of the following?
► Access to information
► Application of information technology
► Knowledge sharing Correct
► Application knowledge
Question No: 18 ( Marks: 1 ) - Please choose one
Human capital is a general term that refers to all of the following resources that individuals directly contribute to an organization EXCEPT:
► Physical resources
► Knowledge resources
► Social resources
► Financial resources Correct
Question No: 19 ( Marks: 1 ) - Please choose one
How can the organization’s employees improve the competence of customers, suppliers and other stakeholders? This strategic question is asked in which of the following knowledge transfer?
► Knowledge transfers between individuals
► Knowledge transfers from individuals to external structure Correct
► Knowledge transfers from external structure to individuals
► Knowledge transfers from competence to internal structure
Question No: 20 ( Marks: 1 ) - Please choose one
Which of the following is viewed as a tool to aid internal decisions and descriptions of the company's knowledge assets to the shareholders?
►Industrial capital reporting
►Intellectual capital reporting
►Social capital reporting Correct
►Cultural capital reporting
Question No: 21 ( Marks: 1 ) - Please choose one
Which of the following characteristics describes that “knowledge can be summarized for easier handling and can be packaged into small physical formats”?
►Expandable
►Compressible Correct
►Transportable
►Diffusive
Question No: 22 ( Marks: 1 ) - Please choose one
Which of the following describes a sequence of relations relative to the main; for example if the gas gauge of your car indicates less than a quarter of a gas tank, you look for a CNG station?
· ►Fact
►Heuristic
►Procedural Rule
►Common Sense Correct
Question No: 23 ( Marks: 1 ) - Please choose one
An engineer installs machinery in a factory by using a manual. After this experience, he further installs machinery in another factory without use of manual. Engineer has transferred his knowledge from __________.
►Explicit knowledge to Tacit knowledge
►Tacit knowledge to Explicit knowledge
►Explicit knowledge to General knowledge
►General knowledge to Expertise knowledge Correct
Question No: 24 ( Marks: 1 ) - Please choose one
“Building knowledge-sharing culture” is which type of the initiative in knowledge management?
►External structure initiatives
►Internal structure initiatives Correct
►Competency initiatives
►Complementary initiatives
Question No: 25 ( Marks: 1 ) - Please choose one
Which of the following is correct about externalization, a component of Nonaka's model?
►Convert tacit knowledge into more complex explicit knowledge Correct
►Convert tacit knowledge into more complex tacit knowledge
►Convert explicit knowledge into more complex tacit knowledge
►Convert explicit knowledge into more complex explicit knowledge
Question No: 26 ( Marks: 1 ) - Please choose one
Which of the following is correct about socialization, a component of Nonaka's model?
►Convert explicit knowledge into more complex explicit knowledge
►Convert tacit knowledge into more complex explicit knowledge
►Convert tacit knowledge into more complex tacit knowledge Correct
►Convert explicit knowledge into more complex tacit knowledge
Question No: 27 ( Marks: 1 ) - Please choose one
Which of the following refers “to identify a common language to describe the sub processes which is required to produce the outputs in Knowledge-Value-Added theory?
►Procedure instructions approach Correct
►Process instructions approach
►Development nstructions approach
►Practice instructions approach
Question No: 28 ( Marks: 1 ) - Please choose one
According to Grover and Davenport (2001), organization can be viewed to have how many categories of buyers of knowledge?
►Two Correct
►More than five
►More than ten
►Unlimited
Question No: 29 ( Marks: 3 )
Briefly explain the key attributes of intelligent behavior.
Question No: 30 ( Marks: 3 )
Write steps of approaching knowledge value added (KVA).
Question No: 31 ( Marks: 5 )
Briefly explain what type of knowledge is used in each of these activities:
a. tying a shoelace
b. baking a pie
c. debugging a computer program
d. replacing a car’s flat tire
e. driving in congested traffic
Question No: 32 ( Marks: 5 )
Write the three fundamental assumptions of Knowledge-Value-Added theory with the help of example.
Spring 2010
MGMT630- Knowledge Management (Session - 4)
Time: 60 min
Marks: 44
Question No: 1 ( Marks: 1 ) - Please choose one
Which of these is NOT an element of technical knowledge and skill?
► Hardware
► System integration
► Software
► Network infrastructure correct
Question No: 2 ( Marks: 1 ) - Please choose one
Following are the examples of intangible resources EXCEPT:
► Brand image
► Innovation
► Land Correct
► Copyrights
Question No: 3 ( Marks: 1 ) - Please choose one
All of the following are the terms used interchangeably for global economy EXCEPT:
►Third Wave Economy
► Electronic Economy
► Third World Economy
► Developed Economy Correct
Question No: 4 ( Marks: 1 ) - Please choose one
Which of the following are the organizations related to theatres, televisions, actors, singers under one title?
► Information industries
► Knowledge industries
► Ethics industries
► Arts industries correct
Question No: 5 ( Marks: 1 ) - Please choose one
Which of the following is among the three core levers of strategy?
► Knowledge in products and services correct
► Organizational memory
► Knowledge in relationships
► Knowledge assets
Question No: 6 ( Marks: 1 ) - Please choose one
All of the following are the examples of knowledge databases EXCEPT:
► Products and technologies
► Customer's histories
► Best practices Correct
► Marketing strategies
Question No: 7 ( Marks: 1 ) - Please choose one
Which of the following knowledge comprises all the insights, intuitions, and relational information we use to work with other people?
► Categorized knowledge
► Stored knowledge
► People knowledge Correct
► Immanent knowledge
Question No: 8 ( Marks: 1 ) - Please choose one
The refining phase of knowledge management includes all of the following steps EXCEPT:
► Contextualizing correct
► Collaborating
► Filtering
► Projecting
Question No: 9 ( Marks: 1 ) - Please choose one
Physical, cognitive and punctuation marks are examples of which of the following knowledge?
► Procedural knowledge correct
► Declarative knowledge
► Tacit knowledge
► Explicit knowledge
Question No: 10 ( Marks: 1 ) - Please choose one
· Reengineering shifts processes from one stage to another stage in a way which is more______________.
► Productive correct
► Monotonous
► Efficient
► Aggressive
Question No: 11 ( Marks: 1 ) - Please choose one
IF mothers are women AND Sarah is a mother, THEN Sarah is a woman. This conclusion is based on which of the following reasoning?
► Analogy Reasoning correct
► Inductive Reasoning
► Deductive Reasoning
► Case–Based Reasoning
Question No: 12 ( Marks: 1 ) - Please choose one
Which of the following statement refers to “shallow knowledge?”
► Knowledge based on the fundamental structure, function, and behavior of objects
► Readily recalled knowledge that resides in short-term memory correct
► Surface information that experts verbalize easily
► Knowledge used to create explicit knowledge
Question No: 13 ( Marks: 1 ) - Please choose one
The branch of philosophy that studies the nature of knowledge, its presuppositions and foundations, and its extent and validity refers to which of the following term?
► Epistemological
► Ontological
► Sociological
► Psychological correct
Question No: 14 ( Marks: 1 ) - Please choose one
Which of the following strategies focuses on developing new knowledge?
► Stock strategy
► Flow strategy
► Growth strategy
► Share strategy
Question No: 15 ( Marks: 1 ) - Please choose one
Companies that offer customized products will fit in which of the following strategy?
► Codification strategy
► Personalization strategy
► Growth strategy Correct
► Stock strategy
Question No: 16 ( Marks: 1 ) - Please choose one
I have a problem and I am looking for someone in the organization who has knowledge that can solve my problem.” In this situation according to the strategic school, management must have which of the following perspective?
► Information-based perspective Correct
► Technology-based perspective
► Culture-based perspective
► Structure-based perspective
Question No: 17 ( Marks: 1 ) - Please choose one
Culture-based perspective is concerned with which of the following?
► Access to information
► Application of information technology
► Knowledge sharing Correct
► Application knowledge
Question No: 18 ( Marks: 1 ) - Please choose one
Human capital is a general term that refers to all of the following resources that individuals directly contribute to an organization EXCEPT:
► Physical resources
► Knowledge resources
► Social resources
► Financial resources Correct
Question No: 19 ( Marks: 1 ) - Please choose one
How can the organization’s employees improve the competence of customers, suppliers and other stakeholders? This strategic question is asked in which of the following knowledge transfer?
► Knowledge transfers between individuals
► Knowledge transfers from individuals to external structure Correct
► Knowledge transfers from external structure to individuals
► Knowledge transfers from competence to internal structure
Question No: 20 ( Marks: 1 ) - Please choose one
Which of the following is viewed as a tool to aid internal decisions and descriptions of the company's knowledge assets to the shareholders?
►Industrial capital reporting
►Intellectual capital reporting
►Social capital reporting Correct
►Cultural capital reporting
Question No: 21 ( Marks: 1 ) - Please choose one
Which of the following characteristics describes that “knowledge can be summarized for easier handling and can be packaged into small physical formats”?
►Expandable
►Compressible Correct
►Transportable
►Diffusive
Question No: 22 ( Marks: 1 ) - Please choose one
Which of the following describes a sequence of relations relative to the main; for example if the gas gauge of your car indicates less than a quarter of a gas tank, you look for a CNG station?
· ►Fact
►Heuristic
►Procedural Rule
►Common Sense Correct
Question No: 23 ( Marks: 1 ) - Please choose one
An engineer installs machinery in a factory by using a manual. After this experience, he further installs machinery in another factory without use of manual. Engineer has transferred his knowledge from __________.
►Explicit knowledge to Tacit knowledge
►Tacit knowledge to Explicit knowledge
►Explicit knowledge to General knowledge
►General knowledge to Expertise knowledge Correct
Question No: 24 ( Marks: 1 ) - Please choose one
“Building knowledge-sharing culture” is which type of the initiative in knowledge management?
►External structure initiatives
►Internal structure initiatives Correct
►Competency initiatives
►Complementary initiatives
Question No: 25 ( Marks: 1 ) - Please choose one
Which of the following is correct about externalization, a component of Nonaka's model?
►Convert tacit knowledge into more complex explicit knowledge Correct
►Convert tacit knowledge into more complex tacit knowledge
►Convert explicit knowledge into more complex tacit knowledge
►Convert explicit knowledge into more complex explicit knowledge
Question No: 26 ( Marks: 1 ) - Please choose one
Which of the following is correct about socialization, a component of Nonaka's model?
►Convert explicit knowledge into more complex explicit knowledge
►Convert tacit knowledge into more complex explicit knowledge
►Convert tacit knowledge into more complex tacit knowledge Correct
►Convert explicit knowledge into more complex tacit knowledge
Question No: 27 ( Marks: 1 ) - Please choose one
Which of the following refers “to identify a common language to describe the sub processes which is required to produce the outputs in Knowledge-Value-Added theory?
►Procedure instructions approach Correct
►Process instructions approach
►Development nstructions approach
►Practice instructions approach
Question No: 28 ( Marks: 1 ) - Please choose one
According to Grover and Davenport (2001), organization can be viewed to have how many categories of buyers of knowledge?
►Two Correct
►More than five
►More than ten
►Unlimited
Question No: 29 ( Marks: 3 )
Briefly explain the key attributes of intelligent behavior.
Question No: 30 ( Marks: 3 )
Write steps of approaching knowledge value added (KVA).
Question No: 31 ( Marks: 5 )
Briefly explain what type of knowledge is used in each of these activities:
a. tying a shoelace
b. baking a pie
c. debugging a computer program
d. replacing a car’s flat tire
e. driving in congested traffic
Question No: 32 ( Marks: 5 )
Write the three fundamental assumptions of Knowledge-Value-Added theory with the help of example.