mgt502 organization behavior midterm solve paper 2011

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Question # 1 of 10 ( Start time: 10:48:09 PM ) Total Marks: 1
What are the three classes of factors that influence perception?
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Factors in the setting, factors in the environment and factors in the motives
Factors in the perceiver, factors in the target and factors in the situation
Factors in the character, factors in knowledge and factors in experience
Factors in the personality, factors in the character and factors in the values


Question # 2 of 10 ( Start time: 10:49:22 PM ) Total Marks: 1
Job satisfaction is best described as ____________.
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A result
A value
An attitude
A discipline


Question # 3 of 10 ( Start time: 10:50:30 PM ) Total Marks: 1
In the following steps in decision making, which would come first?
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Generate alternatives
Rating of alternative
Make a choice
Implement the decision



Question # 4 of 10 ( Start time: 10:51:00 PM ) Total Marks: 1
Values like working hard, being creative and honest are the means which lead towards achieving organizational goals. Which of the following term best describes these values?
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Terminal values
Instrumental values
Theoretical values
Social values


Question # 5 of 10 ( Start time: 10:52:23 PM ) Total Marks: 1
Which of the following is the most productive stage in group development?
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Producing
Increasing
Maturity
Performing


Question # 6 of 10 ( Start time: 10:53:23 PM ) Total Marks: 1
What does consensus refer to in attribution theory?
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There is general agreement about a perception
Different people perceive a situation similarly
Different people respond the same way in the same situation
All people behave precisely the same way in certain situations





Question # 7 of 10 ( Start time: 10:54:40 PM ) Total Marks: 1
In attribution theory, what is distinctiveness?
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Whether an individual displays consistent behaviors in different situations
Whether an individual displays different behaviors in different situations
Whether an individual displays consistent behaviors in similar situations
Whether an individual displays different behaviors in similar situations


Question # 8 of 10 ( Start time: 10:55:08 PM ) Total Marks: 1
Organizational members who intentionally violate established norms that result in negative consequences for the organization, its members, or both, show:
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Deviant Workplace Behavior
Emotional Labor
Interpersonal Skills
Social Skills



Question # 9 of 10 ( Start time: 10:55:46 PM ) Total Marks: 1
Today’s managers understand that the success of any effort at improving quality and productivity must include _____.
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Quality management programs
Customer service improvements
Employee’s participation
Manufacturing simplification
Reference