Xpert
06-24-2011, 07:39 AM
This article applies to:
Platform(s): Windows 7, Vista, Windows XP, Windows 2000, Windows 2003
Browser(s): Internet Explorer, Firefox
Java version(s): 6.0
SYMPTOMS
During installation of Java, a dialog box appears:
Internal Error 2755, 1624
CAUSE
This is an InstallShield error code, which indicates that a part of the installation process failed.
The cause of this error could be:
Network congestion or erratic Internet connection from the ISP during installation process.
Spyware Removal tool (like teatimer.exe) or some other anti virus software installed on your system preventing successful installation.
SOLUTION
Download/Install Java using offline option from: Windows Offline Installation
Disable/Configure registry protection feature of installed Anti-Spyware or Anti-Virus software which can interfere with the successful Java installation. For example: spybot search and destroy program.
Platform(s): Windows 7, Vista, Windows XP, Windows 2000, Windows 2003
Browser(s): Internet Explorer, Firefox
Java version(s): 6.0
SYMPTOMS
During installation of Java, a dialog box appears:
Internal Error 2755, 1624
CAUSE
This is an InstallShield error code, which indicates that a part of the installation process failed.
The cause of this error could be:
Network congestion or erratic Internet connection from the ISP during installation process.
Spyware Removal tool (like teatimer.exe) or some other anti virus software installed on your system preventing successful installation.
SOLUTION
Download/Install Java using offline option from: Windows Offline Installation
Disable/Configure registry protection feature of installed Anti-Spyware or Anti-Virus software which can interfere with the successful Java installation. For example: spybot search and destroy program.