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Thread: Solved Paper MGT501- Human Resource Management Spring 2009 Final Term

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    28 Solved Paper MGT501- Human Resource Management Spring 2009 Final Term

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    Final TERM EXAMINATION
    Spring 2009
    MGT501- Human Resource Management


    Question No: 1 ( Marks: 1 ) - Please choose one

    Jobs are compensated on the basis of:


    ► Job analysis
    Job specification
    ► Job worth
    ► Job description



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    Question No: 2 ( Marks: 1 ) - Please choose one

    Which of the following is served as criteria for declaring a particular job as worth-full?




    ► Physical motion
    Significance of task
    ► Mental stress
    ► Long working hours



    Question No: 3 ( Marks: 1 ) - Please choose one

    HR department became the main force behind all changes during:


    Mechanistic period
    ► Catalytic period
    ► Organistic period
    ► Strategic period



    Question No: 4 ( Marks: 1 ) - Please choose one

    The major concern of the organizations during 1990s was:


    ► Productivity
    ► Efficiency
    ► Quality
    All of the given options



    Question No: 5 ( Marks: 1 ) - Please choose one

    While developing laws, management should be able to:


    ► Implement laws by force
    ► Modify as per requirement
    ► Defend their decisions
    Easily convey among employees



    Question No: 6 ( Marks: 1 ) - Please choose one

    Part-time workers, temporaries, independent contractors; all fall under which of the given category?


    ► Conditional workers
    ► Transitory workers
    ► Interim workers
    Contingent workers

    Question No: 7 ( Marks: 1 ) - Please choose one

    Under which managerial function, managers ensure goal attainment?


    ► Planning
    ► Organizing
    ► Leading
    Controlling

    Question No: 8 ( Marks: 1 ) - Please choose one

    Terms "Interpersonal skills" and "Human skills" are used for:


    ► Two different skills
    ► Different managerial skills
    ► Operational skills
    Same managerial skills

    Question No: 9 ( Marks: 1 ) - Please choose one

    Entrepreneurs are said to perform the:


    ► Interpersonal role
    ► Informational role
    ► Supportive role
    Decisional role


    Question No: 10 ( Marks: 1 ) - Please choose one

    GHOSIA BUILDERS is a construction company; construct official & residential buildings, you are appointed to evaluate the performance of its employees, what method you will select for their evaluation?


    Project based method
    ► Focal point method
    ► Anniversary method
    ► Base timings method



    Question No: 11 ( Marks: 1 ) - Please choose one

    Management has pointed out Mr. Haseeb as a low performer & shows their dissatisfaction with his performance, Mr. Haseeb had tried a lot to put more & more efforts but still unable to satisfy the management, after some time he started overlooked the appraisal reports as he perceived that management is habitual of criticizing the employees’ performance. This reaction by Haseeb is resulted due to:


    ► Lack of trained raters
    ► Unserious attitude towards appraisal
    Lack of proper feedback
    ► Management is biased



    Question No: 12 ( Marks: 1 ) - Please choose one

    Grouping of different jobs having similar job responsibilities & duties is called:


    Classes
    ► Grades
    ► Scales
    ► Roles



    Question No: 13 ( Marks: 1 ) - Please choose one

    According to which of the following appraisal method, a set of compensable aspects are identified for determining the job worth?




    ► Essay method
    Ranking method
    ► Classification method
    ► Factor comparison method



    Question No: 14 ( Marks: 1 ) - Please choose one

    Majority of accidents at workplace occurred due to which of the given reasons?


    ► Toxic environment
    Employee negligence
    ► Unsafe equipment
    ► Poor ventilation



    Question No: 15 ( Marks: 1 ) - Please choose one

    The best way of reducing the problems of leniency or strictness in performance appraisals is to:


    ► Rank employees
    ► Train supervisors to avoid it

    ► Impose a distribution for performance
    ► Consider the purpose of the appraisal



    Question No: 16 ( Marks: 1 ) - Please choose one

    When an employee’s personal characteristics such as age, race, and gender influence supervisor’s evaluation of his or her performance, which of the following problem can be occurred?


    ► Biasness
    Stereotyping
    ► Halo affect
    ► Strictness



    Question No: 17 ( Marks: 1 ) - Please choose one

    Which one of the following is an example of downward communication?


    ► Birthday parties & official dinners
    ► Customers' responses through telephone calls
    Monthly performance discussion meetings
    ► Company's prospectus for stakeholders



    Question No: 18 ( Marks: 1 ) - Please choose one

    The best hiring occurs when the goals of which of the following should consistent to each other?


    ► HR managers, Finance managers
    ► Head office, Branch
    Organization, Individual
    ► Lower managers, Top managers



    Question No: 19 ( Marks: 1 ) - Please choose one

    'Material wastage has increased to greater extent due to using outdated machinery'. This issue can be resolved by:


    ► Train machine operators regarding its operations
    ► Replacing the existing machinery with the new one
    ► Using new raw material in production
    ► No action is required as it is not a noticeable issue



    Question No: 20 ( Marks: 1 ) - Please choose one

    All of the followings are characteristics of a well-functioning and effective groups, EXCEPT:


    ► Members are relaxed and comfortable
    ► Members express their feelings & ideas
    ► Conflict & disagreement are made on ideas not individuals
    ► Tasks to be performed are ambiguous & accepted



    Question No: 21 ( Marks: 1 ) - Please choose one

    Staffing is a process of hiring qualified employees at the right place and at the right time, to achieve:


    ► Targeted sales goals
    ► Individual career goals
    ► Return on investment
    Organizational objectives



    Question No: 22 ( Marks: 1 ) - Please choose one

    Which of the following specifies the relative value of each job in an organization?


    ► Job analysis
    ► Job description
    ► Job specification
    Job evaluation



    Question No: 23 ( Marks: 1 ) - Please choose one

    Which of the following is a unique form of recruitment where every employee becomes a company's recruiter?


    Employee referrals
    ► Walk-in-applicants
    ► Trade associations
    ► Foreign nationals





    Question No: 24 ( Marks: 1 ) - Please choose one

    Which of the following measures are taken to assess the intensity of employees’ satisfaction and their attitude toward the training program?




    Continuous feedback
    ► Profitability rate
    ► Market share
    ► Productivity levels



    Question No: 25 ( Marks: 1 ) - Please choose one

    The lifelong series of activities that contribute to a person’s career exploration, establishment, success, and fulfillment is called:


    ► Organizational development
    Career management
    ► Career development
    ► Career planning



    Question No: 26 ( Marks: 1 ) - Please choose one

    Alternative work arrangements include all of the following, EXCEPT:


    ► Part-time work
    ► Flexible hours
    On-site child care
    ► Job sharing



    Question No: 27 ( Marks: 1 ) - Please choose one

    Which of the following plays a role in assessing interests, seeking out career information and utilizing development opportunities in career development?


    ► Individual
    Manager
    ► Supervisor
    ► Company



    Question No: 28 ( Marks: 1 ) - Please choose one

    How companies can provide career counseling, development advice and therapy to the employees, seeking careers growth?


    By providing career coaches
    ► By offering career allowances
    ► By establishing a corporate campus
    ► By offering online career centers


    Question No: 29 ( Marks: 1 ) - Please choose one

    Performance is a function of:


    Ability, effort, opportunity
    ► Ability, expectancy, salary
    ► Ability, skill, knowledge
    ► Motivation, attractiveness, support



    Question No: 30 ( Marks: 1 ) - Please choose one

    Company’s financial statements represent which of the following?


    ► Customer satisfaction
    ► Material wastage
    Monthly sales growth
    ► Product life-cycle



    Question No: 31 ( Marks: 1 ) - Please choose one

    Which performance appraisal technique lists the traits and a range of performance?


    ► Paired comparison
    Management by objective
    ► Alternation ranking
    ► Graphic rating scale



    Question No: 32 ( Marks: 1 ) - Please choose one

    Under which of the following methods of jobs evaluation, jobs are arranged in an order?


    Ranking method
    ► Classification method
    ► Factor comparison method
    ► Point factor method



    Question No: 33 ( Marks: 1 ) - Please choose one

    "Higher efforts should be rewarded with higher rewards"; which of the following theory focuses this statement?


    Motivational theory
    ► Performance theory
    ► Competancy theory
    ► Equity theory



    Question No: 34 ( Marks: 1 ) - Please choose one

    Which of the given expression is termed as 'equity'?


    ► Output 1 < Output 2

    Input Input

    Output 1 = Output 2

    Input Input

    ► Output 1 ≤ Output 2

    Input Input

    ► Output 1 > Output 2

    Input Input



    Question No: 35 ( Marks: 1 ) - Please choose one

    Which of the following is NOT included in the indirect benefits?


    ► Medical assistance
    Gain sharing
    ► Pension plans
    ► Paid vacations



    Question No: 36 ( Marks: 1 ) - Please choose one

    Approximately, what percentage of the total payroll costs is contributed to benefits?


    Up to 40%
    ► Up to 10%
    ► Up to 90%
    ► Up to 80%



    Question No: 37 ( Marks: 1 ) - Please choose one

    Which of the following is an example of 'Family-oriented benefits'?


    ► Offered share in company's stocks
    ► Limited & flexible working hours
    Availability of child & elder care centres
    ► Equal career growth opportunities



    Question No: 38 ( Marks: 1 ) - Please choose one

    Which incentive plan focuses on co-operation between managers and employees through sharing thier problems, goals and ideas?


    ► Improshare plan
    Scanlon plan
    ► Profit-sharing plan
    ► Stock ownership plan



    Question No: 39 ( Marks: 1 ) - Please choose one

    Legitimate power includes which of the following?




    Acceptance of authority by organizational members
    ► Limited ability to reward employees
    ► Ability to only punish employees
    ► Limited control of company’s physical resources



    Question No: 40 ( Marks: 1 ) - Please choose one

    According to which of the following view, "conflict is bad and should be avoided"?


    ► Behavioral view
    Traditional View
    ► Human Relations View
    ► Interactionist View



    Question No: 41 ( Marks: 1 ) - Please choose one

    In the negotiation process, bargaining issues like wages, working hours, terms & conditions of employment etc. all comes under:


    ► Labor issues
    ► Mandatory issues
    ► Permissive issues
    ► Prohibited issues



    Question No: 42 ( Marks: 1 ) - Please choose one
    The labor union of 'SAGA Trading Pvt Ltd' is demanding company to buy resources from their settled place. Company didn’t bother about raising such issue by the union, as the issue comes under:


    ► Labor issues
    ► Mandatory issues
    Permissive issues
    ► Prohibited issues



    Question No: 43 ( Marks: 1 ) - Please choose one
    Mr. Yoong is a Chinese executive working in Zong Telecom Pakistan, a China based telecommunication company. Mr. Yoong is therefore be classified as a/an:


    Expatriate
    ► Third-country national
    ► Home-country national
    ► Host-country national



    Question No: 44 ( Marks: 1 ) - Please choose one
    Leadership will mostly be considered failed if:


    ► Leaders are appointed by top management
    ► Leader established high goals to be achieved
    ► Leader also plays the role of a manager in an organization
    Followers stop sharing their issues with a leader



    Question No: 45 ( Marks: 1 ) - Please choose one
    Hamid immediately left the organization for personal reasons during the office hours without informing his manager. Manager should take notice of it because:


    ► It is his responsibility to remain informed about employees’ problems
    ► It is a disciplinary problem that requires immediate action
    ► It is about assigning Hamid’s work to some other employee before leaving
    It is his responsibility to keep record of enter & exit of employees during office hours



    Question No: 46 ( Marks: 1 ) - Please choose one
    Which of the following is a part of non-financial compensation?


    ► Monthly commission
    Employee autonomy
    ► Stock option
    ► Medical allowance


    Question No: 47 ( Marks: 1 ) - Please choose one
    Which of the following does not signify the usefulness of conflict?


    ► It brings life and creativity
    ► It promotes goal achievement
    It encourages organizational politics
    ► It promotes change & synergy



    Question No: 48 ( Marks: 1 ) - Please choose one
    One of the common disadvantages of using expatriates to fill foreign subsidiary management positions is that:


    Expatriates are more expensive than using local managers
    ► Expatriates are mostly indulged in informal relationships
    ► Expatriates focus unnecessarily on long-term projects
    ► Expatriates bring a sense of policy implementation to the foreign facility


    Question No: 49 ( Marks: 1 ) - Please choose one
    What sort of relationship exists between ‘negative-reinforcement’ & ‘punishment’?


    ► Both are similar concepts
    Punishment leads to negative-reinforcement
    ► Negative-reinforcement leads to strengthen behavior & vice versa
    ► Both leads to similar consequences



    Question No: 50 ( Marks: 1 ) - Please choose one
    Asif has punished his subordinate for the reason that he had refused to drop Asif's children at school. What type of power Asif practiced over his subordinate?


    ► Referent power
    Social power
    ► Positional power
    ► Charismatic power



    Question No: 51 ( Marks: 5 )
    Discuss the roles of tactical, operational & strategic managers with the help of hierarchical diagram.


    Question No: 52 ( Marks: 10 )
    Glaxo Smithkline has introduced a new machine in the production of medicines. Being an HR manager how would you guide your production workers so that they feel comfortable with this change?

    Question No: 53 ( Marks: 10 )
    As per your opinion which of the training mode is more beneficial? Defend your choice.
    a) On-the-job training
    b) Off-the-job training



    Question No: 54 ( Marks: 10 )
    Why & how the flow of information is an essential part of key business activities?
    Last edited by viki; 07-19-2010 at 04:59 AM.
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    28 Here are some more Papers of MGT501 solved Fall 2009 Final Term

    Papers of MGT501 solved Fall 2009 Final Term
    Last edited by viki; 08-03-2010 at 06:05 AM.
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