Solved Paper MGT501- Human Resource Management Spring 2009 Final Term

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Final TERM EXAMINATION
Spring 2009
MGT501- Human Resource Management

Question No: 1 ( Marks: 1 ) - Please choose one

Jobs are compensated on the basis of:

► Job analysis
► Job specification
► Job worth
► Job description



Question No: 2 ( Marks: 1 ) - Please choose one

Which of the following is served as criteria for declaring a particular job as worth-full?



► Physical motion
► Significance of task
► Mental stress
► Long working hours



Question No: 3 ( Marks: 1 ) - Please choose one

HR department became the main force behind all changes during:

► Mechanistic period
► Catalytic period
► Organistic period
► Strategic period



Question No: 4 ( Marks: 1 ) - Please choose one

The major concern of the organizations during 1990s was:

► Productivity
► Efficiency
► Quality
► All of the given options



Question No: 5 ( Marks: 1 ) - Please choose one

While developing laws, management should be able to:

► Implement laws by force
► Modify as per requirement
► Defend their decisions
► Easily convey among employees



Question No: 6 ( Marks: 1 ) - Please choose one

Part-time workers, temporaries, independent contractors; all fall under which of the given category?

► Conditional workers
► Transitory workers
► Interim workers
► Contingent workers

Question No: 7 ( Marks: 1 ) - Please choose one

Under which managerial function, managers ensure goal attainment?

► Planning
► Organizing
► Leading
► Controlling

Question No: 8 ( Marks: 1 ) - Please choose one

Terms "Interpersonal skills" and "Human skills" are used for:

► Two different skills
► Different managerial skills
► Operational skills
► Same managerial skills

Question No: 9 ( Marks: 1 ) - Please choose one

Entrepreneurs are said to perform the:

► Interpersonal role
► Informational role
► Supportive role
► Decisional role


Question No: 10 ( Marks: 1 ) - Please choose one

GHOSIA BUILDERS is a construction company; construct official & residential buildings, you are appointed to evaluate the performance of its employees, what method you will select for their evaluation?

► Project based method
► Focal point method
► Anniversary method
► Base timings method



Question No: 11 ( Marks: 1 ) - Please choose one

Management has pointed out Mr. Haseeb as a low performer & shows their dissatisfaction with his performance, Mr. Haseeb had tried a lot to put more & more efforts but still unable to satisfy the management, after some time he started overlooked the appraisal reports as he perceived that management is habitual of criticizing the employees’ performance. This reaction by Haseeb is resulted due to:

► Lack of trained raters
► Unserious attitude towards appraisal
► Lack of proper feedback
► Management is biased



Question No: 12 ( Marks: 1 ) - Please choose one

Grouping of different jobs having similar job responsibilities & duties is called:

► Classes
► Grades
► Scales
► Roles



Question No: 13 ( Marks: 1 ) - Please choose one

According to which of the following appraisal method, a set of compensable aspects are identified for determining the job worth?



► Essay method
► Ranking method
► Classification method
► Factor comparison method



Question No: 14 ( Marks: 1 ) - Please choose one

Majority of accidents at workplace occurred due to which of the given reasons?

► Toxic environment
► Employee negligence
► Unsafe equipment
► Poor ventilation



Question No: 15 ( Marks: 1 ) - Please choose one

The best way of reducing the problems of leniency or strictness in performance appraisals is to:

► Rank employees
► Train supervisors to avoid it
► Impose a distribution for performance
► Consider the purpose of the appraisal



Question No: 16 ( Marks: 1 ) - Please choose one

When an employee’s personal characteristics such as age, race, and gender influence supervisor’s evaluation of his or her performance, which of the following problem can be occurred?

► Biasness
► Stereotyping
► Halo affect
► Strictness



Question No: 17 ( Marks: 1 ) - Please choose one

Which one of the following is an example of downward communication?

► Birthday parties & official dinners
► Customers' responses through telephone calls
► Monthly performance discussion meetings
► Company's prospectus for stakeholders



Question No: 18 ( Marks: 1 ) - Please choose one

The best hiring occurs when the goals of which of the following should consistent to each other?

► HR managers, Finance managers
► Head office, Branch
► Organization, Individual
► Lower managers, Top managers



Question No: 19 ( Marks: 1 ) - Please choose one

'Material wastage has increased to greater extent due to using outdated machinery'. This issue can be resolved by:

► Train machine operators regarding its operations
► Replacing the existing machinery with the new one
► Using new raw material in production
► No action is required as it is not a noticeable issue



Question No: 20 ( Marks: 1 ) - Please choose one

All of the followings are characteristics of a well-functioning and effective groups, EXCEPT:

► Members are relaxed and comfortable
► Members express their feelings & ideas
► Conflict & disagreement are made on ideas not individuals
► Tasks to be performed are ambiguous & accepted



Question No: 21 ( Marks: 1 ) - Please choose one

Staffing is a process of hiring qualified employees at the right place and at the right time, to achieve:

► Targeted sales goals
► Individual career goals
► Return on investment
► Organizational objectives



Question No: 22 ( Marks: 1 ) - Please choose one

Which of the following specifies the relative value of each job in an organization?

► Job analysis
► Job description
► Job specification
► Job evaluation



Question No: 23 ( Marks: 1 ) - Please choose one

Which of the following is a unique form of recruitment where every employee becomes a company's recruiter?

► Employee referrals
► Walk-in-applicants
► Trade associations
► Foreign nationals





Question No: 24 ( Marks: 1 ) - Please choose one

Which of the following measures are taken to assess the intensity of employees’ satisfaction and their attitude toward the training program?



► Continuous feedback
► Profitability rate
► Market share
► Productivity levels



Question No: 25 ( Marks: 1 ) - Please choose one

The lifelong series of activities that contribute to a person’s career exploration, establishment, success, and fulfillment is called:

► Organizational development
► Career management
► Career development
► Career planning



Question No: 26 ( Marks: 1 ) - Please choose one

Alternative work arrangements include all of the following, EXCEPT:

► Part-time work
► Flexible hours
► On-site child care
► Job sharing



Question No: 27 ( Marks: 1 ) - Please choose one

Which of the following plays a role in assessing interests, seeking out career information and utilizing development opportunities in career development?

► Individual
► Manager
► Supervisor
► Company

Sponsored Links



Question No: 28 ( Marks: 1 ) - Please choose one

How companies can provide career counseling, development advice and therapy to the employees, seeking careers growth?

► By providing career coaches
► By offering career allowances
► By establishing a corporate campus
► By offering online career centers


Question No: 29 ( Marks: 1 ) - Please choose one

Performance is a function of:

► Ability, effort, opportunity
► Ability, expectancy, salary
► Ability, skill, knowledge
► Motivation, attractiveness, support



Question No: 30 ( Marks: 1 ) - Please choose one

Company’s financial statements represent which of the following?

► Customer satisfaction
► Material wastage
► Monthly sales growth
► Product life-cycle



Question No: 31 ( Marks: 1 ) - Please choose one

Which performance appraisal technique lists the traits and a range of performance?

► Paired comparison
► Management by objective
► Alternation ranking
► Graphic rating scale



Question No: 32 ( Marks: 1 ) - Please choose one

Under which of the following methods of jobs evaluation, jobs are arranged in an order?

► Ranking method
► Classification method
► Factor comparison method
► Point factor method



Question No: 33 ( Marks: 1 ) - Please choose one

"Higher efforts should be rewarded with higher rewards"; which of the following theory focuses this statement?

► Motivational theory
► Performance theory
► Competancy theory
► Equity theory



Question No: 34 ( Marks: 1 ) - Please choose one

Which of the given expression is termed as 'equity'?

► Output 1 < Output 2

Input Input

► Output 1 = Output 2

Input Input

► Output 1 ≤ Output 2

Input Input

► Output 1 > Output 2

Input Input



Question No: 35 ( Marks: 1 ) - Please choose one

Which of the following is NOT included in the indirect benefits?

► Medical assistance
► Gain sharing
► Pension plans
► Paid vacations



Question No: 36 ( Marks: 1 ) - Please choose one

Approximately, what percentage of the total payroll costs is contributed to benefits?

► Up to 40%
► Up to 10%
► Up to 90%
► Up to 80%



Question No: 37 ( Marks: 1 ) - Please choose one

Which of the following is an example of 'Family-oriented benefits'?

► Offered share in company's stocks
► Limited & flexible working hours
► Availability of child & elder care centres
► Equal career growth opportunities



Question No: 38 ( Marks: 1 ) - Please choose one

Which incentive plan focuses on co-operation between managers and employees through sharing thier problems, goals and ideas?

► Improshare plan
► Scanlon plan
► Profit-sharing plan
► Stock ownership plan



Question No: 39 ( Marks: 1 ) - Please choose one

Legitimate power includes which of the following?



► Acceptance of authority by organizational members
► Limited ability to reward employees
► Ability to only punish employees
► Limited control of company’s physical resources



Question No: 40 ( Marks: 1 ) - Please choose one

According to which of the following view, "conflict is bad and should be avoided"?

► Behavioral view
► Traditional View
► Human Relations View
► Interactionist View



Question No: 41 ( Marks: 1 ) - Please choose one

In the negotiation process, bargaining issues like wages, working hours, terms & conditions of employment etc. all comes under:

► Labor issues
► Mandatory issues
► Permissive issues
► Prohibited issues



Question No: 42 ( Marks: 1 ) - Please choose one
The labor union of 'SAGA Trading Pvt Ltd' is demanding company to buy resources from their settled place. Company didn’t bother about raising such issue by the union, as the issue comes under:

► Labor issues
► Mandatory issues
► Permissive issues
► Prohibited issues



Question No: 43 ( Marks: 1 ) - Please choose one
Mr. Yoong is a Chinese executive working in Zong Telecom Pakistan, a China based telecommunication company. Mr. Yoong is therefore be classified as a/an:

► Expatriate
► Third-country national
► Home-country national
► Host-country national



Question No: 44 ( Marks: 1 ) - Please choose one
Leadership will mostly be considered failed if:

► Leaders are appointed by top management
► Leader established high goals to be achieved
► Leader also plays the role of a manager in an organization
► Followers stop sharing their issues with a leader



Question No: 45 ( Marks: 1 ) - Please choose one
Hamid immediately left the organization for personal reasons during the office hours without informing his manager. Manager should take notice of it because:

► It is his responsibility to remain informed about employees’ problems
► It is a disciplinary problem that requires immediate action
► It is about assigning Hamid’s work to some other employee before leaving
► It is his responsibility to keep record of enter & exit of employees during office hours



Question No: 46 ( Marks: 1 ) - Please choose one
Which of the following is a part of non-financial compensation?

► Monthly commission
► Employee autonomy
► Stock option
► Medical allowance


Question No: 47 ( Marks: 1 ) - Please choose one
Which of the following does not signify the usefulness of conflict?

► It brings life and creativity
► It promotes goal achievement
► It encourages organizational politics
► It promotes change & synergy



Question No: 48 ( Marks: 1 ) - Please choose one
One of the common disadvantages of using expatriates to fill foreign subsidiary management positions is that:

► Expatriates are more expensive than using local managers
► Expatriates are mostly indulged in informal relationships
► Expatriates focus unnecessarily on long-term projects
► Expatriates bring a sense of policy implementation to the foreign facility


Question No: 49 ( Marks: 1 ) - Please choose one
What sort of relationship exists between ‘negative-reinforcement’ & ‘punishment’?

► Both are similar concepts
► Punishment leads to negative-reinforcement
► Negative-reinforcement leads to strengthen behavior & vice versa
► Both leads to similar consequences



Question No: 50 ( Marks: 1 ) - Please choose one
Asif has punished his subordinate for the reason that he had refused to drop Asif's children at school. What type of power Asif practiced over his subordinate?

► Referent power
► Social power
► Positional power
► Charismatic power



Question No: 51 ( Marks: 5 )
Discuss the roles of tactical, operational & strategic managers with the help of hierarchical diagram.


Question No: 52 ( Marks: 10 )
Glaxo Smithkline has introduced a new machine in the production of medicines. Being an HR manager how would you guide your production workers so that they feel comfortable with this change?

Question No: 53 ( Marks: 10 )
As per your opinion which of the training mode is more beneficial? Defend your choice.
a) On-the-job training
b) Off-the-job training



Question No: 54 ( Marks: 10 )
Why & how the flow of information is an essential part of key business activities?

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Papers of MGT501 solved Fall 2009 Final Term