ENG201 Business and Technical English Writing Midterm Spring 2009

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MIDTERM EXAMINATION
Fall 2009
ENG201- Business and Technical English Writing (Session - 4)

Question No: 1 ( Marks: 1 ) - Please choose one
Which of the followings are usually more vivid than long ones and improve the readability of a document?


► Short words
► Content words
► Structure words-correct
► Practical words

Question No: 2 ( Marks: 1 ) - Please choose one
Which format should be used if the document will be sent to outside individuals?

► Letter -correct
► Presentation
► Memorandum
► Manuscript

Question No: 3 ( Marks: 1 ) - Please choose one
Which of the following can be defined as "the words one chooses to state one’s message, say much more than their dictionary definitions".

► Semantics-correct
► Phonetics
► Synonyms
► Phonemes

Question No: 4 ( Marks: 1 ) - Please choose one
Which question is used to ask about residential status?

► What's your address?
► Where are you from? -correct
► Where do you belong to?
► Please sign here.

Question No: 5 ( Marks: 1 ) - Please choose one
How can you make the following statement Concise?
‘There are only four rules of our company and every employee is bound to follow these rules.’

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► Four rules must be observed.
► There are four rules that must be observed.
► You must follow the rules.
► Follow the rules. -correct

Question No: 6 ( Marks: 1 ) - Please choose one
Which of the following is promoted by simple, direct language?

► Structural clarity
► Stylistic clarity
► Contextual clarity
► Textual clarity-correct

Question No: 7 ( Marks: 1 ) - Please choose one
Which of the following is used as brief, informal reports within an organization?

► Letter
► Memo-correct
► Proposal
► Report

Question No: 8 ( Marks: 1 ) - Please choose one
Select the statement about the communication process that is NOT true.

► Communication takes many forms-oral, written and computer.
► Communication is vital to every part of business.
► Your performance in business will not be judged by your communication ability. -correct
► Performance is judged by communication ability.

Question No: 9 ( Marks: 1 ) - Please choose one
Biased language that might offend the audience is based on ---------------

► Cultural bias, gender bias-correct
► Cultural bias, nationality bias
► Unity bias, nationality bias
► None of them

Question No: 10 ( Marks: 1 ) - Please choose one
Why important observations, suggestions, or objections should be written?

► To persuade the reader
► To create permanent records-correct
► To make communication more effective
► To establish credibility

Question No: 11 ( Marks: 1 ) - Please choose one
Which Three types of readers usually exist?


► Phantom Readers, Future Readers, Complicated Readers
► Future Readers, Complex Readers, Complicated Readers
► Future Readers, Complex Readers, Technical Readers
► Phantom Readers, Future Readers, Complex Readers-correct

Question No: 12 ( Marks: 1 ) - Please choose one
To whom usually good will letters are written?

► Customer-correct
► Manager
► Director
► Chairman

Question No: 13 ( Marks: 1 ) - Please choose one
If your message is specific, definite and vivid; which of the following principle has been applied?

► Completeness
► Correctness
► Conciseness
► Concreteness-correct

Question No: 14 ( Marks: 1 ) - Please choose one
Which guideline should be followed to ensure Courtesy?

► Be sincerely tactful, thoughtful and appreciative
► Use expressions that show respect
► Omit irritating expressions
► All of the above-correct

Question No: 15 ( Marks: 1 ) - Please choose one
Which of the following factors enables you to evaluate the effectiveness of your message?

► Feedback -correct
► Encoding
► Transmission
► Decoding

Question No: 16 ( Marks: 1 ) - Please choose one
Which of the following can make a meeting unsuccessful?

► Deciding on purpose before the meeting
► Selecting participants for the meeting
► Holding a meeting when a memo or other business message would have done the job
► All of the above-correct

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