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1. When an organization takes on a life of its own, we can say that it has:
a. acquired a culture.
b. developed subcultures.
c. become institutionalized.
d. become immortal.
(c; Moderate; p. 484)
2. Institutionalization is when:
a. people become indoctrinated into an organization’s culture.
b. an organization becomes valued for itself.
c. when rules and bureaucracy becomes a dominant culture.
d. an organization employs over 1,000 people.
(b; Moderate; p. 484)
3. Which of the following is not true about institutionalization?
a. It operates to produce common understandings about appropriate behavior.
b. Acceptable modes of behavior become largely self-evident to its members.
c. It means the organization has acquired immortality.
d. The organization’s mission becomes stable.
(d; Challenging; p. 484-485)
What Is Organizational Culture?
4. _____is a shared system of meaning held by the organization’s members that distinguishes the organization from other organizations.
a. Institutionalization
b. Organizational culture
c. Socialization
d. Formalization
(b; Easy; p. 485)
5. Which of the following is not a characteristic of organizational culture?
a. attention to detail
b. innovation
c. formality orientation
d. team orientation
(c; Moderate; p. 485)
6. The key characteristic of organizational culture which addresses the degree to which management decisions take into consideration the effect of outcomes on people within the organization is termed:
a. humanistic work practices.
b. sense of community.
c. team orientation.
d. people orientation.
(d; Moderate; p. 485)
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7. The key characteristic of organizational culture which addresses the degree to which people are competitive rather than easygoing is termed:
a. assertiveness.
b. competitiveness.
c. aggressiveness.
d. risk taking.
(c; Moderate; p. 485)
8. The key characteristic of organizational culture which addresses the degree to which employees are expected to exhibit precision is termed:
a. accuracy orientation.
b. precision.
c. attention to detail.
d. stability.
(c; Easy; p. 485)
9. The key characteristic of organizational culture which assesses the degree to which organizational activities emphasize maintaining the status quo in contrast to growth is:
a. permanence.
b. aggressiveness orientation.
c. stability.
d. competitiveness.
(c; Easy; p. 485)
10. In contrasting organizational culture with job satisfaction, the former _____while the latter _____.
a. is written; is implied
b. is implied; describes
c. evaluates; describes
d. describes; evaluates
(d; Moderate; p. 486)