Question No: 1

Which of the following decision making techniques requires a panel of experts?

► Interacting group
► Delphi technique
► Nominal group
► Brainstorming

Question No: 2

Which of the following is an advantage of group decision-making?

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

► The group process takes less time
► Groupthink may occur
► More decision alternatives are generated
► One person can dominate the group

Question No: 3

As
managers move towards the organizational hierarchy, problems are more likely to become
which of the following?

► Well-structured
► Ill-structured
► Programmed
► Non-programmed

Question No: 4

Programmed decisions minimize the need for managers to:

► Act alone
► Make the same decision

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

► Exercise discretion
► Do nothing

Question No: 5

Step in the rational decision making process is:
► Implementation of the alternative
► Analyzing alternatives
► Developing alternatives
► Allocating weights to the criteria

Question No: 6

a manager has identified a problem, the next step would be the identification of:
► Discrepancies
► Decision criteria
► Scenarios
► Factor weights

Question No: 7

decision making process, ideas should be evaluated on the basis of:
► Acceptability
► Durability
► Accountability
► Liability

Question No: 8

of the following are the assumptions of rational decision making EXCEPT:
► Alternatives are known
► Possible outcomes known
► Optimal decision is possible
► Information is unknown

Question No: 9

situation in which manager can make an accurate decision is called:
► Certainty
► Uncertainty
► Risk
► Factual

Question No: 10

single EU currency will be called:

( Marks: 1 ) - Please choose one

Fifth

( Marks: 1 ) - Please choose one

Once

( Marks: 1 ) - Please choose one

In

( Marks: 1 ) - Please choose one

All

( Marks: 1 ) - Please choose one

A

( Marks: 1 ) - Please choose one

The

► Franc
► Franc-mark
► Pound
► Euro

Question No: 11

( Marks: 1 ) - Please choose one

The customes, mores, values and demographic characteristics of the society in which the
organization function are called:
► The socio-cultural element
► The legal-political element
► The economic element
► The international element

Question No: 12

Systems that are not influenced by and do not interact with their environment are :
► Open systems
► Close systems
► Flexible systems
► Social systems

Question No: 13

Giving prestigious job titles would be one way to satisfy people’s need for :
► Esteem
► Belongingness
► Self-actualization
► Safety

Question No: 14

Abraham Maslow and Douglas are called:
► Administrative theorists
► Pre-classical theorists
► Classical theorists
► Behavioral theorists

Question No: 15

When management provides orderly personnel planning and ensures that
replacements are available to fill vacancies, it is called :

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

► Division of work
► Discipline
► Unity of command
► Stability of tenure of personnel

Question No: 16

All
of the following are the characteristics of Max Weber’s ideal bureaucracy EXCEPT:
► Formalization of rules and procedures
► Impersonality in application of rules and sanctions
► Receiving orders from one superior only
► Specialization of labor

Question No: 17

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

NASA shoots a rocket and then continuously observes and makes whatever
course corrections are needed to keep it on track. This process is called:

► Planning
► Organizing
► Leading
► Controlling

Question No: 18

Which type of managerial skill refers to the ability to analyze and diagnose
complex situations?
► Problem-solving
► Interpersonal
► Conceptual
► Technical

Question No: 19

Controlling contingent situation comes under which of the following roles?
► Spokesperson
► Monitor
► Leader
► Disturbance handler

Question No: 20

Amir
is representing his company at the local Chamber of Commerce Annual Business
Recognition luncheon. He is performing which of the following managerial role?
► Negotiation
► Monitor
► Figurehead
► Liaison

Question No: 21

Which one of the following is the major responsibility of a manager?
► Works anonymously behind the scenes
► Sets the goals of the organization
► Supervises the work of others
► Actually performs the service or produces the product

Question No: 22

All
of the following are values of studying management EXCEPT:
► Recognizes the important role that management and managers play in society
► Provides essential knowledge to be effective in managerial positions
► Gives you insight into your personality and behavior
► Gives insight into the way that organizations work

Question No: 23

role that involves symbolic nature duties is called:

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

The

► Interpersonal role
► Managerial role
► Decisional role
► Informational role

Question No: 24

motivate the employees a manager should give them:

( Marks: 1 ) - Please choose one

To

► Monetary Incentives
► Promotion
► Appreciation certificates
► All of the given options

Question No: 25

Munib is the CEO of a hospital. He has spent his day planning the schedules of
employees for next month. He spent his day in:
► Planning
► Organizing
► Leading
► Controlling

Question No: 26

Jamshed is the CFO at Mutual Saving Bank. According to research studies, which
management activities are likely to take up the greatest amount of his time?
► Planning
► Organizing
► Controlling
► Leading

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Question No: 27

Asim assigns Khalid a project to be completed by the end of the month and
then holds periodic meetings with him to review his progress. Which of the
management functions Asim is performing?

► Controlling
► Organizing
► Planning
► Leading

Question No: 28

success of the business can be judged through:

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

The

► Customer satisfaction
► Achieving of Organizational Goals

► Cost price reduction
► All of the given options

Question No: 29

Which of the following is most important in order to improve the quality?

( Marks: 1 ) - Please choose one

► Division of Labor
► Centralization
► Proper Communication
► Departmentalization

Question No: 30

of the following are the Characteristics of an organization. EXCEPT:

( Marks: 1 ) - Please choose one

All

► People
► Product
► Purpose
► Structure

Question No: 31

Which one of the following is the example of organization?

( Marks: 1 ) - Please choose one

► Hospitals
► Colleges
► Factories
► All of the given options

Question No: 32

The
science which studies the nature of things, particularly values and ethics is called:
► Anthropology
► Philosophy
► Economics
► Political sciences

Question No: 33

course which studies the values and ethics is called:

► Philosophy
► Behavioral science
► Economics

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

The

► Psychology

Question No: 34

Systems that interact with their environment dynamically are called:

► Close systems
► Open systems
► Flexible systems
► Social systems

Question No: 35

Field of management that focuses on designing and implementing computer
based information systems for use by management is called:

► Marketing management
► Principles of management
► Operations management
► Management information system

Question No: 36

Abraham Maslow and Douglas are called:

► Administrative theorists
► Pre-classical theorists
► Classical theorists
► Behavioral theorists

Question No: 37

All of the following are said to be the early advocates of Behavioral viewpoints
EXCEPT :

► Robert Owen
► Hugo Munsterberg
► Mary parker Follett
► Max Weber

Question No: 38

When management provides orderly personnel planning and ensures that
replacements are available to fill vacancies, it is called :

► Unity of command

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

► Stability of tenure of personnel
► Division of work
► Discipline

Question No: 39

( Marks: 1 ) - Please choose one

EMU

is abbreviation of:

► Economic and Monetary Union
► European and Monetary Union
► English Monetary Union
► European English Monetary Union

Question No: 40

primary responsibility is to operate the business in the best interests of:

► Suppliers
► Distributes
► Consumers
► Stakeholders

Question No: 41

( Marks: 1 ) - Please choose one

The

( Marks: 10 )

“To be successful in 21st century companies must take advantage of the new
information technology, globalization and entrepreneurship”. How advances in
these concepts positively effect a business?

ANSWER:

In 21st century the trends are changing rapidly in the fields of Information technology,
globalization and entrepreneurship. The best manager is one who takes these changes
as opportunity and makes good use of it for their organization. We see great advances in
the above mentioned fields which positively affect a business.

Information Technology: Technology is changing day by day but the best thing is to
change as the society changes just take technology changes as an opportunity, adopt
the changes and rule the world.

Globalization: There are no constraints by national borders the whole world is your
market now what managers need to do is just search for the opportunities and accept
the challenges and capitalize them to create value and for the betterment of your
organization.

Entrepreneurship: It is the process where individuals or groups use organized efforts
to take opportunities and create value from it. They are not contented to remain
small rather want to grow through innovation. There are great risks to be taken by
entrepreneur but entrepreneur are not afraid of risks and accept challenges and take
threats as an opportunity and gain success.

MIDTERM EXAMINATION
Spring 2009
MGT503- Principles of Management (Session - 3)

Time: 60 min
Marks: 50

Question No: 1

Sulman thinks about his job while playing with his son on the weekend, and he continually
volunteers to do extra assignments and project for his department. These suggest that
Sulman has a strong need for :
► Esteem
► Security
► Achievement
► Power

Question No: 2

Asim
assigned Khalid a project to be completed by the end of the month and then hold periodic
meetings with him to review his progress. Which management function Asim is performing?
► Planning
► Leading
► Controlling
► Organizing

Question No: 3

single European Union currency is called:

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

The

► Franc
► Franc-mark
► Pound
► Euro

Question No: 4

A
large chemical company not only dispose off all toxic waste properly as outlined by law,
but it also spends $1 million dollars each year on research to determine better processes
for all businesses to use in disposing of toxic wastes. This company is exhibiting which of the
following?
► Social responsibility
► Social obligation
► Moral obligation
► Social responsiveness

Question No: 5

Ali
has decided to implement changes within the production process of his organization. This
decision was based upon his review of how well the performance level of the organization
is meeting the established goals for the company. He is practicing which of the following
management functions.

► Planning
► Controlling
► Leading
► Organizing

Question No: 6

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

A
plan developed to carry out a course of action that is not likely to be repeated in the future is
called:

► Single-use plan
► Specific plan
► Reaction plan
► Directional plan

Question No: 7

The
intent of which of the following is to reduce uncertainty by playing out potential situations
under different specific conditions?

( Marks: 1 ) - Please choose one

► Project management
► Scheduling
► Environmental analysis
► Scenario planning

Question No: 8

of the following are disadvantages of group decision making EXCEPT:

► More time taken to reach a solution
► Minority domination
► More alternatives are generated
► Groupthink decreases effectiveness of decision

Question No: 9

The
strap of Ali's bag tore off as he threw it over his shoulder. On the way to school, he stopped
at the first store that carries bags, walked in and purchased one from the front rack. Ali has
just made which of the following type of decision?

► Maximizing
► Satisficing
► Risky
► Optimal

Question No: 10

Asad spoke out in a meeting in favor of a potential cost savings that would result from a
new employee benefits program offered by the company. He later received information
that showed that his initial decision about the cost savings was incorrect, but he was too
embarrassed to publicly admit that he was wrong, so he stuckby his original statement.
Asad is practicing which of the following?

► Bounded rationality
► Satisficing

( Marks: 1 ) - Please choose one

All

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

► Escalation of commitment
► Maximizing

Question No: 11

Aisha wants to sell her house. She makes a decision to sell house to the first person who
comes along after getting the initial offer. which of the following she is practicing?

► Bounding rationality
► Satisficing
► Competitive
► Optimizing

Question No: 12

Which of the following aspect of decision making is based on facts such as costs, revenues
and product design specifications?

► Decision quality
► Escalation of commitment
► Optimizing
► Satisficing

Question No: 13

In
case of a simple problem the assumptions of rationality can be met because of which of the
following?
► Goals are clear and alternatives are boundless
► Goals are unlimited and alternatives are limitless
► Goals are clear and alternatives limited
► Goals are boundless and alternatives are clear

Question No: 14

Most
of the time lower level management of organizations have to deal with problems which are:

► Satisficing
► Well-structured
► Non-programmed
► Ill-structured

Question No: 15

Putting a decision into action and conveying the decision to the persons who will be affected
by it, is known as:

► Decision implementation
► Rational decision making
► Irrational decision making
► Problem identification

Question No: 16

a manager has identified a problem, the next step would be the identification of:

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

( Marks: 1 ) - Please choose one

Once

► Discrepancies
► Decision criteria
► Scenarios
► Factor weights

Question No: 17

A
plant manager of an organization, who is trying to reduce turnover of production workers,
notices that turnover has decreased by 10 percent in four months after he introduced a new
training program, the manager is at which step in the rational decision-making process?

( Marks: 1 ) - Please choose one