1 ) The two parties eventually agree to ask Mr. Qureshi, an attorney and trusted friend, to help them informally to solve their problem. Mr Qureshi is playing which of the following role?
Consultant
Mediator
Arbitrator
Conciliator


2) A person with characteristics such as creativity, curiosity and artistic sensitivity, shows he/she is high on _______________ factor of the Big Five personality trait.
Openness to experience
Extraversion
Agreeableness
Conscientiousness


Which one of the following theories suggests that “workers pay attention to relationship between inputs they contribute and outcomes they receive”?
Equity theory
Reinforcement theory
Goal-setting theory
Expectancy theory

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All of the following statements are true regarding women and emotions EXCEPT:
They can show greater emotional expression
They experience emotions more intensively
They are good at reading other’s emotions
They are uncomfortable in expressing emotions


The tendency of perceiving the job performance of the employees as good is known as__________

Central Tendency
Harshness
Leniency
Halo Effect


Dissatisfied customers have _____________ effect on employee's job satisfaction.
Negative

Positive
Neutral
No

Mr. Ahmad joined friends from other departments to negotiate with management for increase in wage rate. It is an example of which of the following group types:
Friendship group
Task group
Command group
Interest group




Celebrities are paid millions of dollars to endorse products in commercials because the advertisers believe the celebrities have which of the following power?


Coercive
Referent
Expert
Legitimate



An employee’s belief that performing at a particular level will lead to attainment of desired outcomes is known as:

Performance - reward relationship
Effort - performance relationship
Reward – personal goal relationship
None of the given

Which of the following is NOT consistent with rational decision-making?
Consistency
Value-maximizing
Restraints
Ranking of criteria