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    30 HRM611 - Human Relation) Solved Midterm Papers Download them

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    MIDTERM EXAMINATION
    Spring 2009
    MGMT611- Human Relations (Session - 1)
    Question No: 1 ( Marks: 1 ) - Please choose one
    Field of Human Relations concentrate on which of the following?
    Provides ways to get information about people’s private lives
    Shows management how to get what they want from their employees
    Applies specific techniques for dealing with all employees in the same way
    Studies individuals and groups in organizations
    Question No: 2 ( Marks: 1 ) - Please choose one
    A social group towards which an individual feels loyalty and respect called:
    Secondary group
    Reference group
    Out-group
    In-group
    Question No: 3 ( Marks: 1 ) - Please choose one
    All of the following are the characteristics of a secondary group EXCEPT:
    Long-lasting relationships
    Impersonal relations
    Large in size
    Specific interest
    Question No: 4 ( Marks: 1 ) - Please choose one
    Which one of the following is NOT the ethical behavior that is usually practiced?
    Punishment
    Reporting
    Detection
    Prevention
    Question No: 5 ( Marks: 1 ) - Please choose one
    Knowledge or intellectual beliefs are __________ components of attitude.
    Cognitive
    Behavioral
    Social
    Positive
    Question No: 6 ( Marks: 1 ) - Please choose one
    Ali understands the importance of developing an action plan in goal setting to:
    Describe a method for reaching or achieve the goal
    Establish rewards for attaining the goal
    Establish penalties for not attaining the goal
    Regulate the difficulty of the goal
    Question No: 7 ( Marks: 1 ) - Please choose one
    A realistic goal is one that:
    Includes money as well as happiness
    Is relatively easy to attain
    Matches the employer’s desires
    Regulates the right amount of challenge
    Question No: 8 ( Marks: 1 ) - Please choose one
    A key characteristic of self-disciplined people is that they:
    Impose punishment and suffering on themselves
    Rebel against goals set by management
    Find very little joy in working
    Work toward attaining goals without being distracted
    Question No: 9 ( Marks: 1 ) - Please choose one
    A person makes a decision when he or she:
    Chooses one alternative from several
    Faces a crisis
    Identifies a gap between the real and the ideal
    Engages in rigid efforts
    Question No: 10 ( Marks: 1 ) - Please choose one
    The characteristics of creative workers include:
    Personality
    Intellectual abilities
    All of the given options
    Knowledge
    Question No: 11 ( Marks: 1 ) - Please choose one
    The saying, “Necessity is the mother of invention,” emphasizes the contribution of
    ________ to creativity.
    Intrinsic motivation
    Environmental conditions
    Certain mental activities
    Capability
    Question No: 12 ( Marks: 1 ) - Please choose one
    During electronic brainstorming, suggestions from group members are:
    Stored in a file for review at a later time
    Entered into the computer and seen by other group members
    Edited automatically for spelling and grammar
    Processed through the cellular phone
    Question No: 13 ( Marks: 1 ) - Please choose one
    Ali plays the roles of explorer, artist, judge and lawyer. He is working for:
    Collecting as much evidence as you can before offering a suggestion
    Judging whether an idea has merit
    Getting creative idea implemented
    Searching through documents for a good idea
    Question No: 14 ( Marks: 1 ) - Please choose one
    Which one of the following attitude is a tendency to act in such a way that one’s
    behavior works against his/her own interests.
    Abnormal
    Emotional
    Self-defeating
    Self-praising
    Question No: 15 ( Marks: 1 ) - Please choose one
    Hostile relationships between two people are based on differences in:
    Personal attributes
    Preferences
    Interests, values and styles
    All of the given options
    Question No: 16 ( Marks: 1 ) - Please choose one
    What kind of personality verbally and sometimes physically attacks others
    frequently?
    Aggressive
    Constructive
    Dynamic
    Persuasive
    Question No: 17 ( Marks: 1 ) - Please choose one
    All of the following are suggested techniques for overcoming communication
    barriers when using presentation technology EXCEPT:
    Reveal points ahead of time before they are needed
    Synchronize the slides with your comments
    Keep the slide in view until the audience gets the point
    Talk to the audience not to the screen
    Question No: 18 ( Marks: 1 ) - Please choose one Tendency to seek and enjoy social relationships with others called:
    Sociability
    Hostility
    Resentment
    Supremacy
    Question No: 19 ( Marks: 1 ) - Please choose one
    To develop Asma’s self confidence she should:
    Learn to rely mostly on intuition
    Develop a base of knowledge for problem solving
    Use enough negative self-talk to appear humble
    Downplay acquiring a lot of facts
    Question No: 20 ( Marks: 1 ) - Please choose one
    Ahmad communicates clearly and convincingly disarms conflicts to builds strong
    personal bonds. Ahmad is very good in:
    Musical intelligence
    Choosing easy projects to avoid conflict
    Delegating
    Relationship management
    Question No: 21 ( Marks: 1 ) - Please choose one
    Which of the following is/are considered to be characteristics of a charismatic
    leader?
    Vision
    Passion, enthusiasm and excitement
    Sense of humor
    All the characteristics included
    Question No: 22 ( Marks: 1 ) - Please choose one
    As a result of _______________, people overestimate the probability that a given
    member of a group will have an attribute of his or her category.
    Stereotypes
    Discrimination
    Prejudice
    Bias
    Question No: 23 ( Marks: 1 ) - Please choose one
    Ali has high-cultural sensitivity, so he is likely to:
    Regard people from different cultures as pretty much the same
    Be too sensitive to criticism from people from different cultures
    Recognize non verbal communications among cultures
    Overlook nuances in customs among cultures
    Question No: 24 ( Marks: 1 ) - Please choose one
    Which of following is NOT one of the suggested techniques for overcoming
    crosscultural communication barriers?
    Listen for understanding. Not agreement
    Use commonly accepted business jargons
    Observe culture differences and etiquette
    Be alert to cultural differences in customs and behavior
    Question No: 25 ( Marks: 1 ) - Please choose one
    A recommended technique for overcoming cross-cultural communication barriers is
    to:
    Use straightforward language and speak slowly and clearly
    De-emphasize nonverbal communication
    Insist on a common code of etiquette
    Place considerable weight on the sender’s appearance
    Question No: 26 ( Marks: 1 ) - Please choose one
    A person with a strong work ethics is likely to do all but prefer:
    Perform well on even minor tasks
    Get projects completed on time
    Ask a coworker to handle free-floating responsibility
    Assume personal responsibility for problems
    Question No: 27 ( Marks: 1 ) - Please choose one
    A performance standard is a statement of what:
    You must do to get a raise
    The worker must do to retain a job
    You hope to accomplish on the job
    Constitutes acceptable performance
    Question No: 28 ( Marks: 1 ) - Please choose one
    Which of the following is suggested way of being a team player?
    Maintain honest and open relationships
    Follow the golden rule
    Make other people feel important
    The entire above are suggested ways
    Question No: 29 ( Marks: 1 ) - Please choose one
    Which of following is suggested technique for uplifting ones self-confidence?
    Strive for peak performance
    Use negative visual imagery
    Use negative self-talk
    Develop a solid knowledge base
    Question No: 30 ( Marks: 1 ) - Please choose one
    Bouncing back from setbacks and embarrassments is often referred as
    ___________.
    Resilience
    Jumping
    Helping
    Driving

    Question No: 31 ( Marks: 5 )
    Ferhat is very much worried now a days because of some personal problems. Being
    a student of Human Relations, give her any five tips to solve problems creatively.
    Question No: 32 ( Marks: 10 )
    Variety of approaches can lead to constructive relationship with an immediate
    senior. How will you impress your manager in your professional life? Describe any
    five approaches.

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