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Q1. “The most important thing in communication is hearing what isn't said.” Discuss. (10)
OR
“In an organization, nonverbal communication is sometimes a defence, a way of concealing motives as language can be a way of hiding your thoughts.” Discuss.
Q2. Make these sentences concise by eliminating wordiness. (5)
1. Legislators are already in the process of reviewing the statutes.
2. The issue of most relevance is teamwork.
3. The agencies have monitored the activities of tourists in a cautious manner.
4. There are many products in the market for removing spots in an effective manner.
5. Trouble is caused when people disobey rules that have been established for the safety of all.
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