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An employee who wants to be a good team player should:
► Avoid giving information and opinions to others
► Avoid asking for favors from other team members
► Keep jokes to himself or herself
► Provide emotional support to group members
Page 68) Be a Team Player
When you are working with people then show team spirit. An essential strategy for cultivating peers is to
function as a team player by such means as:
1. Share credit with co-workers.
2. Display a helpful, cooperative attitude.
3. To establish trust, keep confidential information private and give honest opinions.
4. Share information and opinions with co-workers.
5. Provide emotional support to co-workers.
6. Follow the golden rule (It means try to treat others the way you like to be treated by others)
7. Avoid actions that could sabotage or undermine the group in any way.
8. Attend company-sponsored social events.
9. Share the glory
Question No: 30 ( Marks: 1 ) - Please choose one
All of the following are behaviors and skills of effective leaders EXCEPT:
► Practicing strong ethics
► Setting medium expectations for employees
► Developing partnerships with people
► Asking the right questions
Question No: 31 ( Marks: 1 ) - Please choose one
The experience of feeling competent to cope with the basic challenges in life and being worthy of happiness is known as:
► Self-esteem
► Arrogance
► Wishful thinking
► Self efficacy
Question No: 32 ( Marks: 1 ) - Please choose one
Self-respect is another component of self-esteem. This refers to how you think and feel about yourself. A person with high self-esteem would also have high self-respect and could be expected to exhibit which of the following behaviors?
► Become highly self absorbed with personal matters
► Focus on the needs of others
► Stay in relationships where they are mentally or physically abused
► Beg others for things that could be obtained from their own efforts
Question No: 33 ( Marks: 1 ) - Please choose one
We know that the communication cycle completes only when the __________ step has been taken.
► Action
► Decoding
► Ideation
► Encoding
Question No: 34 ( Marks: 1 ) - Please choose one
While setting a goal, a person with high self-efficacy is likely to:
► Avoid goal setting
► Set very low goals
► Think that more goals are realistic
► Think that fewer goals are realistic
Question No: 35 ( Marks: 1 ) - Please choose one
Robina has the ability to find relevant information, to find connections between the old and the new to see the “big picture.” Robina has:
► Problems
► A strong personality
► Insight
► A lack of concern for details
Question No: 36 ( Marks: 1 ) - Please choose one
A person is communicating about himself or herself in public, he/she is showing:
► Self-concept
► Perceived self
► Private self
► Projected self
Page 01) 2. Projected Self: What the person would like to project in public.
Question No: 37 ( Marks: 1 ) - Please choose one
Which type of personality is commonly associated with stress?
► Type A
► Type B
► Inner directed
► Traditional
2. Type B
The Type B personality is the opposite of Type A which is commonly associated with stress and is usually
liked by the organizations today.
Question No: 38 ( Marks: 1 ) - Please choose one
Ali was working in a technical department; his manager transferred him to purchase department on better package for enhancing profitability of the organization due to his hard work. It shows what kind of situation?
► Lose-lose
► Win-win
► Lose-win
► Win-lose
Question No: 39 ( Marks: 1 ) - Please choose one
Ali, supervisor of assembly line, receives an order from the production manager. This is an example of:
► Informal communication
► Downward communication
► Lateral communication
► Circular communication
Question No: 40 ( Marks: 1 ) - Please choose one
Bouncing back from setbacks and embarrassment is often referred as:
► Resilience
► Jumping
► Helping
► Driving
Page 47) An effective confidence builder is to convince yourself that you can conquer adversity such as setbacks and
embarrassments, thus being resilient.
PAPER 2
Question No: 1 ( Marks: 1 ) - Please choose one
Ahmad is studying Human Relations in university. Which one of the following
benefits he will gain after studying this course?
Ability to manipulate others
Effectiveness in dealing with people
Sales techniques
Appreciation of people
Sponsored Links
Question No: 2 ( Marks: 1 ) - Please choose one
Which one of the following is a sum total of habits, traits and characteristics of an
individual?
Group
Sub-group
Personality
Attitude
Page 05) Personality is a sum total of habits, traits, characteristics of an individual. It is actually a force or power to
do things
Question No: 3 ( Marks: 1 ) - Please choose one
Amir is going to another country where he is facing the stress of cultural
differences, what kind of demands are the reasons of his stress?
Societal demands
Situational demands
Organizational demands
Social demands
Page 06) Situational demands:
Stress merges out of expectations, situational expectations, cultural expectations, organizational
expectations, and family expectations all these expectations make you work. If you work according to the
situation there should be no stress. Suppose if a person from Pakistani culture travels to Europe, there are different expectations of that society for you to act in a particular way. Your training, potential, socialization
is from your Pakistani culture but the demands of the immigrant society are different. You do not know the
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