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Thread: MGT510 Total Quality Management Midterm solve papers 2011

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    Icon16 MGT510 Total Quality Management Midterm solve papers 2011

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    [COLOR="rgb(255, 0, 255)"]full solve papers in attachment
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    The standards for output based on quality and customer-service requirements that originate at the organizational and process levels include requirements for all of the following EXCEPT:
    Accuracy
    Innovation
    Timeliness
    Turnover

    "Not giving respect to other people’s contributions", depicts which of the following self-oriented behavior?
    Diverting
    Excluding
    *Belittling
    Blocking

    After the war, Deming was invited to which of the following countries?
    Select correct option:
    Germany
    *Japan
    France
    China

    Which of the following results in low costs?
    *High productivity and high capacity utilization
    Low productivity and low capacity utilization
    Low productivity and high capacity utilization
    High productivity and low capacity utilization

    The customer value strategy may be addressed in which of the following topics?
    Projects
    Products
    * Services
    Measurement

    Who developed Quality Function Deployment (QFD)?
    Frederick Taylor
    Joseph M. Juran
    *Y. Akao
    Armand Feigenbaum
    TQM Quiz no 3

    Question # 1 of 15 ( Start time: 12:44:29 PM ) Total Marks: 1
    How the Baldrige Award recognizes the importance of total quality principles?
    Through independence with overall business planning
    Through a no relation with overall business planning
    *Through integration with overall business planning
    Through dependence with overall business planning

    Question # 2 of 15 ( Start time: 12:45:33 PM ) Total Marks: 1
    Which of the following models considers the goal of meeting individual needs?
    Organism model
    Mechanistic model
    *Cultural model
    Total Quality model

    Question # 3 of 15 ( Start time: 12:46:26 PM ) Total Marks: 1
    All of the following are the initial considerations in the Hoshin Kanri approach to business system change EXCEPT:
    Measuring the business system as a whole
    Setting core objectives of the business
    Understanding the environmental situation in which the business operates
    *Ceasing resources for performing activities to achieve business objectives

    Question # 4 of 15 ( Start time: 12:47:48 PM ) Total Marks: 1
    Who argued that beauty could be understood only after exposure to a series of objects that display its characteristics?
    Drucker
    Crosby
    Deming
    *Plato
    Question # 5 of 15 ( Start time: 12:48:17 PM ) Total Marks: 1
    Which of the following statements is TRUE for ISO 9000?
    *Describes the principles of a quality management system and defines the terminology

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