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- Platform(s): Windows 7, Vista, Windows XP, Windows 2000, Windows 2003
- Browser(s): Internet Explorer, Firefox
- Java version(s): 6.0
SYMPTOMS
During installation of Java, a dialog box appears:
Internal Error 2755, 1624
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CAUSE
This is an InstallShield error code, which indicates that a part of the installation process failed.
The cause of this error could be:
- Network congestion or erratic Internet connection from the ISP during installation process.
- Spyware Removal tool (like teatimer.exe) or some other anti virus software installed on your system preventing successful installation.
SOLUTION
- Download/Install Java using offline option from: Windows Offline Installation
- Disable/Configure registry protection feature of installed Anti-Spyware or Anti-Virus software which can interfere with the successful Java installation. For example: spybot search and destroy program.
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