Java Error: <\bin\hotspot\jvm.dll> error message during install process

[Xpert]

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This article applies to:

• Platform(s): Windows 7, Vista, Windows XP, Windows 2000, Windows 2003
• Java version(s): 6.0

SYMPTOMS

During Java installation process, you get this error:
"Java Runtime Environment cannot be loaded from </bin/hotspot/jvm.dll>"
CAUSE

The problem could be either caused by corrupted registry keys or incomplete installation.
SOLUTION

Delete the deployment.properties file

The deployment.properties file is usually located in: “C:\Documents and Settings\<username>\Application Data\Sun\Java\Deployment” (where username is your login name) directory. The installation process will create a new deployment.properties file.

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To remove the deployment.properties file, follow these steps:

1. Click on Start > My Computer
2. Go to “\Documents and Settings” directory
3. Go to username sub-directory (username is your computer login name )
4. Go to Application Data\Sun\Java\Deployment directory
5. Delete the deployment.properties file
6. Run the installation process again