In such cases, check that:
  • Your computer’s operating system is compatible with EVO.
  • Your computer meets or exceeds the minimum operating requirements for your operating system (Windows or Mac OS X)
  • You are not using any software known to conflict with our modems
  • Your USB port is working properly, so that you can plug in your modem
  • If you have an anti-virus protection or a firewall, you switch it off when installing your USB modem software or make sure you select 'Allow during installation'


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