Question No: 1 ( Marks: 1 ) - Please choose one
Sociology can be defined as:

► The study of people in relation to their fellow human beings (page no 14 on handouts)
► The study of societies which help to learn about human and their activities
► It is the study of behavior of the individuals or groups within the political environment
► The science that seeks to measure and explains human behavior

Question No: 2 ( Marks: 1 ) - Please choose one
The Great China Wall has been built in almost:
► 900 years
► 956 years(page no 2 on handouts)

► 856 years
► 1000 years
Question No: 3 ( Marks: 1 ) - Please choose one
To motivate the employees a manager should give them:
► Monetary Incentives
► Promotion
► Appreciation certificates
► All of the given options (page no 88 on handouts)


Question No: 4 ( Marks: 1 ) - Please choose one
Which of the following is most important characteristic of an entrepreneur?
► Planning
► Communication
► Rapid decision making
► Goal setting

Question No: 5 ( Marks: 1 ) - Please choose one
A manager transmits the information outside the organization. He is performing which of the following role?
► Spokesperson(page no 08 on handouts)

► Representative
► Disseminator
► Agent

Question No: 6 ( Marks: 1 ) - Please choose one
All of the following are managerial roles identified in Mintzberg’s Model EXCEPT:
► Informational
► Interpersonal
► Functional(page no 08 on handouts)

► Decisional
Question No: 7 ( Marks: 1 ) - Please choose one
The concern of which of the following was to improve the performance of the overall functions of the organization?
► Quantitative Management
► Administrative Management(page no 19 on handouts)

► Scientific Management
► Bureaucratic Management

Question No: 8 ( Marks: 1 ) - Please choose one
Henri Fayol was a successful industrialist of :
► France(page no 19 on handouts)

► Germany
► America
► Canada
Question No: 09 ( Marks: 1 ) - Please choose one
Chester Barnard saw organizations as a ______system that required human assistance.
► Moral
► Ethical
► Social(page no 20 on handouts)

Sponsored Links

► Technical

Question No: 10 ( Marks: 1 ) - Please choose one
A company commitment to develop a process that achieves high quality product and customer satisfaction is called:



► Knowledge management
► Total quality management(page no 24 on handouts)

► Marketing management
► System management
Question No: 11 ( Marks: 1 ) - Please choose one
Two major characteristics of open system are :
► Negative entropy and synergy(page no 25 on handouts)

► Positive entropy and synergy
► Entropy and synergy
► Anthropology and synergy

Question No: 12 ( Marks: 1 ) - Please choose one
Environment reacts to the output of organization and provides:





► Feed forward
► Input
► Output
► Feedbac(page no 25 on handouts)


Question No: 13 ( Marks: 1 ) - Please choose one
All of the following are major elements of the mega environment EXCEPT:
► Technological
► Economic
► Socio-cultural
► Competitors(page no 30 on handouts)


Question No: 14 ( Marks: 1 ) - Please choose one
In a capitalistic economy, economic activity is governed by:
► Political forces
► Market forces(page no 30 on handouts)

► Economic forces
► Cultural forces

Question No: 15 ( Marks: 1 ) - Please choose one
All of the following are elements of Task environment EXCEPT :
► Suppliers
► Culture(page no 30 on handouts)

► Customers
► Competitors

Question No: 16 ( Marks: 1 ) - Please choose one
All of the following are Dimensions of organizational culture EXCEPT:

► Innovation
► Aggressiveness
► Stability
► Customer orientation(page no 31 on handouts)
Question No: 17 ( Marks: 1 ) - Please choose one
The principle reason for formation of the regional trading alliance in Europe was to reduce the power of the United States and:




► Canada
► Mexico
► Russia
► Japan(page no 37 on handouts)

Question No: 18 ( Marks: 1 ) - Please choose one
Most of the time lower level management of organizations have to deal with problems which are:

► Satisficing
► Well-structured(page no 43 on handouts)

► Non-programmed
► Ill-structured
Question No: 19 ( Marks: 1 ) - Please choose one
Which of the following is the basic rule of brainstorming?





► Criticism is not allowed(page no 39 on handouts)

► Ideas should be radical
► Improvement of ideas is encouraged
► Quantity of idea production is stressed

Question No: 20 ( Marks: 1 ) - Please choose one
Which one of the following plans has clearly defined objectives?


► Directional
► Flexible
► Specific(page no 59 on handouts)

► Standing
Question No: 21 ( Marks: 1 ) - Please choose one
Suppose as a manager of a Company you are performing an activity that involves budgeting and programming of your subordinates’ work. In this situation you are working as:
► Entrepreneur
► Resource allocator(page no 8 on handouts)

► Figurehead
► Monitor
22.----------- maintains self developed network of outside contacts and informers who
provide favors and information.

► Entrepreneur
► Monitor
► Liaison (page no 8 on handout)
► Figurehead
23-------------- is the planning and implementing of organizational systems and practices
that maximize the potential of employees to contribute to organizational goals and
develop their capabilities unhindered by group identities such as race, gender, age, or
ethnic group.

► Managing Diversity(page no 13 on handout)
► Anthropology

► Bureaucracy
► Remuneration
Question no.24.Seema desires for friendship, love, and a sense of belonging, we can say that she
fulfils the_______

► Physical need
► Self Actualization
► Social need (page no 90 on handout)
► Esteem




25.A manager in a manufacturing company attempts to establish a culture of quality
affecting the attitudes and actions of every employee and relies on a workforce that
wants to improve quality. He focuses on establishing -----------------------------------.

► Total Quality Management(page no 24 on handout)
► Knowledge management
► Operations Management
► Management of Information System
26------------ is a condition in which the decision maker chooses a course of action without
complete knowledge of the consequences that will follow implementation.



► Risk
► Ambiguity

► Accuracy

►Uncertainty(page no 40 on handout)
27.Which of the following is the constituency in the environment that is affected by an
organization’ s decisions and policies and that can influence the organization.

► Stockholders
► Shareholders(page no 31 on handout)
► Competitor
► Stakeholders
28.NAFTA stands for :

►North American Free Trade Agreement(page no 36on handout)
►North Asian Free Trade Agreement
►North American Free Trade Association
► None of the given options
29.Which one of the following is not the characteristic of Weber’s ideal bureaucracy?
► Specialization of labor
► Formalization of rules
► Division of labor(page no 18 on handout)
► Formalization of links authority into a hierarchical structure
Question No: 30 ( Marks: 1 ) - Please choose one
Which of the following is NOT one of Fredrick Taylor's four principles of management?
► Avoid cooperation with workers(page no .16 on handout)
► Scientifically select and then train workers
► Divide work and responsibility
► Study tasks scientifically and develop best method to perform it
Question No: 31 ( Marks: 1 ) - Please choose one
The managerial functions according to Fayol were :
► Organizing, staffing, commanding, coordinating and controlling
► Commanding, organizing, planning, coordinating and staffing
► Controlling, commanding, organizing, planning and leading
► Planning, organizing, commanding, coordinating and controlling(page no .19 on handout)
32…..According to Maslow's hierarchy of need, a healthy work environment is an example of which of the following need?
► Physiological
► Esteem
► Safety(page no .90 on handout)
► Social
Question No: 33 ( Marks: 1 ) - Please choose one
Which of the following management perspective focuses on decision making, economic effectiveness, mathematical models and use of computers?

► Knowledge management
► Total quality management
► Marketing management
► Quantitative management(page no .23 on handout)
Question No: 34 ( Marks: 1 ) - Please choose one
Mega environment is also called:
► Open environment
► Close environment
► Flexible environment
► General environment(page no .29 on handout)

Question No: 35 ( Marks: 1 ) - Please choose one
Environment made up of specific outside elements within which an organization interfaces in the course of conducting its business is called:
► Internal environment
► External environment
► The task environment(page no .30 on handout)
► The mega environment
Question No: 36 ( Marks: 1 ) - Please choose one
Mega environment, that includes the attitudes, values, norms, beliefs, behaviors and associated demographic trends that are characteristics of a given geographic area, is called

► The socio-cultural element(page no .30 on handout)
► The international element
► The economic element
► The legal-political element

Question No: 37 ( Marks: 1 ) - Please choose one
The belief that a firm's obligation goes beyond that required by law and economics, and includes a pursuit of long-term goals that are good for society is known as:
► Ethical responsibility
► Social responsibility(page no .32 on handout)
► Social obligation
► Social responsiveness

Question No: 38 ( Marks: 1 ) - Please choose one
A choice made from two or more alternatives is called:
► Support
► System
► Network
► Decision(page no .39 on handout)

Question No: 39 ( Marks: 1 ) - Please choose one
Most of the time lower level management of organizations have to deal with problems which are:
► Satisficing
► Well-structured(page no .43 on handout)
► Non-programmed
► Ill-structured
Question No: 40 ( Marks: 1 ) - Please choose one
When an organization encounters a serious problem which needs to be solved immediately, it is called:
► Crisis problem (page no .41 on handout)
► Non- Crisis problem
► Opportunity problem
► Financial Problem
Question No: 41 ( Marks: 1 ) - Please choose one
Which of the following refers to the concentration of decision authority at the top levels of the organizational hierarchy?
► Decentralization
► Departmentalization
► Centralization (page no .83 on handout)
► Formalization
Question No: 42 ( Marks: 1 ) - Please choose one
‘Break-even Analysis’ is a means of earning profitable operations of the business through concrete calculations. Therefore, it falls under:
► Scientific management
► Behavioral management
► Management science
► Operation management
Question No: 43 ( Marks: 1 ) - Please choose one
Which of the resource allocation technique gives more emphasis to allotment of time?
► Budgeting
► Scheduling(page no .53 on handout)
► Break even analysis
► Linear programming

Question No: 44 ( Marks: 1 ) - Please choose one
All of the following are the parts of organization’s external environment, EXCEPT:



► Organizational cultures(page no .31 on handout)
► Target customers
► Company competitors
► Performance regulators

Quiz:

(45) In general, entrepreneurs are better able than managers in a traditional hierarchical organization to

�� lead.

�� organize.

�� respond to a changing environment. (page no 7 on handout)

�� respond to a static environment

46. Which of the following statements about middle managers is not true?

�� Middle managers coordinate the work of supervisors.

�� Middle managers implement the objectives and plans of top management.

�� The number of middle managers in the most organizations is increasing . (page no 11 on handout)

�� Operatives can report directly to middle managers.

47. -------------- involves cultivating a learning culture where organizational members systematically gather knowledge and share it with others to achieve better performance.

�� Knowledge management . (page no 24 on handout)

�� Learning Organization

�� Entrepreneurship

�� None of the given options

48. Mr. A. is a manager in a manufacturing company, he attempts to establish a culture of quality affecting the attitudes and actions of every employee and relies on a workforce that wants to improve quality. He focuses on establishing:

�� Total Quality Management . (page no 24 on handout) objective of tqm

�� Knowledge management

�� Operations Management

�� Management of Information System

49. Ali is working in XYZ Company, he desires to get himself secure from crimes, company lay offs and other adverse impacts. We can say that he fulfils the ----------------- need.

�� Self Actualization

�� Social need

�� Esteem

�� Safety . (page no 90 on handout)safty needs pertain to the desire to be safe,secure……..
50. In -------------- theory management assumes that employees may be ambitious, self-motivated, and anxious to accept greater responsibility, and exercise self-control, self-direction, autonomy and empowerment.

�� Theory Y manager . (page no 91 on handout)

�� Theory X manager

�� Theory Z manager

�� All of the above

51. ----------- involves the products, services, and other outcomes produced by the organization.

�� Inputs

�� Transformation process

�� Outputs . (page no 25 on handout)

�� Feed Back

52. ----------- is known as the father of scientific management.

�� Fredrick Winslow Taylor. . (page no 16 on handout)

�� Max Weber

�� Peter Drucker

�� None of the given options

53. --------------- searches organization and its environment for opportunities and initiates “improvement projects” to bring about changes.

�� Disturbance handler

�� Liaison

�� Leader