SYMPTOMS

While trying to install Java a user gets an error message similar to:
' ... x64.exe not a valid Win32 application'

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CAUSE

The error message is a result of trying to install a 64-bit version of Java on a 32-bit operating system. SOLUTION

User needs to install a 32-bit version of Java software, since a 64-bit version is not compatible with their 32-bit operating system.

Follow these steps to download 32-bit Java

  1. Go to Manual download
  2. Click Windows XP/Vista/2000/2003/2008 Online. The File Download dialog box appears.
  3. Choose the folder location. (Save the file to a known location on your computer, for example, to your desktop).
  4. Click Save.
  5. Close all applications including the browser.
  6. Double-click on the saved file icon to start the installation process.